Delete Your Account

cruu — Last updated 11 July 2026

You can delete your cruu account and all associated personal data at any time. There are two ways to do this.

Option 1 — Delete in the app

  1. Open the cruu app and sign in.
  2. Open the menu and go to Profile.
  3. Scroll to the bottom and tap Delete Account.
  4. Confirm and re-enter your password when prompted.

Your account is deleted immediately.

Option 2 — Request deletion by email

If you can no longer access the app, email us from the address associated with your account:

Email: sulaiman@cruu.ca
Subject: Account deletion request

We will verify your request and delete your account and associated data within 30 days.

What gets deleted

When your account is deleted, we permanently remove:

cruu does not retain a history of your past locations. For full details on how we handle your data, see our Privacy Policy.